Privacy.

Privacy at a glance

We treat your personal data confidentially. This policy informs you about which data is processed when you visit our website and when you contact us, for what purposes this is done and what rights you have.

When you access the website, technical access data is generated at our hosting provider. You share further data with us when you use the call-back form or contact us by email or phone.

Responsible party

Hosting & access data

We host the content of our website with STRATO AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany.

When you access the website, the hosting provider processes technical access data, in particular your IP address and details of the requested page and the time of the request. This processing serves to provide the website and to keep it secure and stable.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in providing our website reliably and securely. Technical data is only stored for as long as is necessary for the purposes mentioned, unless statutory retention obligations apply.

Further information can be found in STRATO's privacy policy.

Data processing agreement

We have concluded a data processing agreement with the hosting provider. The provider processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

Contact & call-back

Call-back form

In the call-back form we process your phone number, email address, your message and the weekdays and time slots you have selected. We use this information to handle your request and to arrange the call-back. Providing it is voluntary; the contact details marked as required are necessary for processing via the form.

If you send us enquiries via the contact form, the details you enter in the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to its storage or the purpose for storing the data no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions, in particular retention periods, remain unaffected.

Enquiries by email, phone or fax

If you contact us by email, phone or fax, your enquiry, including all personal data resulting from it (name, enquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to its storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

Enquiries via your email program

If you use an email link or the email alternative offered in the call-back form, your email program opens with a prepared draft. The message is only transmitted to us once you send it from there. Processing by your email provider is subject to its own privacy policy.

Cookies, fonts & media

The website itself does not set any cookies and does not use any analytics or advertising tracking scripts. The setting for pausing the animations is not stored permanently in the browser.

Fonts, images and videos are embedded directly in the website files. No connections to Google Fonts, Adobe Fonts, Pexels, Mixkit or other media providers are established to display them.

ProvenExpert

On this website you can display our ProvenExpert review seal. The provider is Expert Systems AG, Quedlinburger Str. 1, 10589 Berlin, Germany, https://www.provenexpert.com.

The seal shows customer reviews of our company submitted on ProvenExpert. It is only loaded when you click the “Customer reviews” button on the right-hand edge of the screen. No data is transferred to ProvenExpert before that. After the click, a connection to ProvenExpert is established. In the process, ProvenExpert receives in particular your IP address, the information that you have visited our website and your language setting so that the seal can be displayed in your language.

The legal basis is your consent given by clicking, pursuant to Art. 6(1)(a) GDPR and, insofar as information is stored on or read from your end device in the process, Section 25(1) TDDDG. The consent applies only to the respective page view. If you reload the page, the seal will only be loaded after you click again.

External links

References to other websites, for example in the image and video credits, are ordinary links. The external page concerned is only accessed once you open such a link. The respective operator is responsible for its data processing, and its own privacy information applies there.

Storage period & security

Storage period

Unless a more specific storage period has been stated in this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you make a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

Transmission security

When the site is accessed via HTTPS, data is encrypted during transmission between your browser and the web server. You can recognise an encrypted connection by “https://” in the address bar. Communication by email may have security gaps; complete protection against access by third parties is not possible in that case.

Your rights

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged breach. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, correction and deletion

Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, where applicable, a right to have this data corrected or deleted. You can contact us at any time about this and any other questions on the subject of personal data.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You can contact us at any time to do so. The right to restriction of processing applies in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
• If the processing of your personal data was or is unlawful, you can request that data processing be restricted instead of having the data deleted.
• If we no longer need your personal data but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of having it deleted.
• If you have lodged an objection pursuant to Art. 21(1) GDPR, your interests and ours must be weighed against each other. As long as it has not yet been determined whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, this data may, apart from being stored, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a member state.

Information about the supervisory authority in Hamburg is available from the Hamburg Commissioner for Data Protection and Freedom of Information.

Promotional contact

Objection to promotional emails

We hereby object to the use of contact details published as part of our legal notice obligation for sending advertising and information material that has not been expressly requested. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example by spam emails.